Frequently Asked Questions

All your questions about the AirdropAlert shop, answered. From shipping questions to returns, find your answered here! 


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General


What is AirdropAlert? 

Somehow you have stumbled on our webshop full of crypto merchandise, but the company & community behind the shop doesn't ring a bell? It happens to the best of us. Learn more about Cryptocurrency, Airdrops, and giveaways on our website: https://www.airdropalert.com.


Orders


Can I order an item for someone else?

Yes you can, please fill out the receiver’s details such as name and address and the item gets shipped directly to this person!


How do I know which size is right for me? 

We laid out the sizes of each item in an overview, so you can decide which size is the best for you. For the full overview, please check out the Size Guide.


Delivery


How fast do you ship?

We usually ship items within 2-7 business days of ordering. Shipping times depend on the location of the receiver. We will keep you posted on the shipment of your order throughout the delivery phases.


What if I'm not home when my products get delivered? 

Don't worry! You'll be notified by the local delivery company of where you can pick up your package. 

 

Returns

Can I return if my item doesn’t fit?

At the moment it is not possible to return items. Once you press the order button, the machines are starting up and your item is being custom made. Therefore we can not take returns at the moment. If you're unsatisfied with your item, please reach out to us at: support@airdropalert.com and we'll see what we can do for you! 


I've received a wrong product, what should I do? 

If you've received a different item than what you've ordered, please notify us immediately. Share a picture of the item(s) you've received and share a screenshot of what you've ordered to support@airdropalert.com. We will dive right into it, to locate the mistake! 

 

Did not find your answer? Reach out to us: support@airdropalert.com.